At the Heart of efficient operations is Innovative Management Platform (IMP) comprising an integrated set of Leading software applications, combining highly efficient communication, Data sharing, GPS tracking of vehicles, Tech resource accessibility and Fiscal management, all with Hand Held Data & communication devices for every technician.
Every technicians activity is instantly reported and recorded, providing Real Time, management accessible dashboard data, instantly. It’s unprecedented in history to have transparency of information at a Helicopter view, with Real Time ability to seamlessly drill, connecting to highly detailed granular level information. The benefit to you, our customer, is unprecedented predictability.
IC have proudly taken systemising projects to an entirely new level, automating systems, managing every detail from Receipt of Customer inquiries and orders, through to Vehicle and Depot Stock levels, Ordering Non-Stock items, managing appointment times, recording customer satisfaction, all the way through to compiling and issuing invoices.
IMP is of incomprehensible value recovering from even the most unpredictable events such as a Technicians vehicle breakdown. Our Groundbreaking systems are producing record levels of customer satisfaction by assisting completion of projects more predictably, helping meet ever reducing construction schedules.